On departing, I called twice for the concierge to pick up my bags and when there was still no sign of anyone after waiting 45 minutes, I ended up taking my cases up to reception myself. Moreover, the hotel is currently immersed in a multi-million dollar renovations project that will affect all of its rooms, the main pool deck, and the restaurants. Additionally, the poolside snack bar offers a wide array of sandwiches, salads, desserts, and hot and cold drinks. As a privilege guest, I was expecting top service and food at the El Volcan restaurant. See more questions & answers about this hotel from the Tripadvisor community. Very clean and lovely staff Entertainment team were great Good selection of drinks, food was good and my Privilege room was lovely. By proceeding, you agree to our Privacy Policy and Terms of Use. Guests can also relax in the Privilege Lounge, which serves drinks and snacks during the day and has a terrace overlooking the ocean. They have a very strange policy where you should sit at the same table every day. Recreational features include a playground, bicycle rental and miniature golf. It was not exactly the case. Its landscape seems almost alien; the result of volcanic eruptions from as recently as 300 years ago. 22 Tue NOV 25 Fri NOV. 1 2 Guests. Large windows slide open onto furnished balconies or patios, many offering ocean views. Explore Silver Lake and Los Feliz, or spend the day at the Los Angeles Zoo and Botanical Gardens. Meals, national and international drinks, cocktails and snacks. Parents were either chasing after their kids or sunbathing on loungers between trips to the snack bar. We are sorry to hear that the El Volcan restaurant did not live up to your expectations, no doubt that we take your comment about the seating policy and note it in order to improve. A failure on so many levels (in my opinion), Ask stevengI7186NS about H10 Rubicon Palace, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 4 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 14 websites. For an indulgent stay, book one of the tranquil adults-only Club Volcn Rooms and enjoy access to an exclusive breakfast area, private terrace with views over the islands of Lobos and Fuerteventura, heated pool with pool bar and a Jacuzzi. Really good weeks break, food was wonderful, also entertainment ,only criticism would be the mosaic floor tiles missing in the main swimming pool which lets the Hotel down, there's so many missing would be five stars otherwise. Tripadvisor performs checks on reviews. Always found a sun bed in fact it was quite quiet, assume due to covid. After reading your words, we regret that the quality of the food did not live up to your expectations. Standard Garden View Rooms have pool or garden views while Standard Sea View Rooms overlook the yachting harbour and have partial ocean views. This year was Alice in wonderland theme with Alice abseiling from a skylight in the roof.. grand Christmas light switch on show on the 19th Dec, Christmas Eve they did the show again only adding to it floor by floor until outside where Santa arrived and handed sweets to all the children. Access to the gym is free three hours per day and when purchasing a day pass for the spa, but there is a fee otherwise. Book H10 Rubicon Palace, Playa Blanca on Tripadvisor: See 6,175 traveler reviews, 6,796 candid photos, and great deals for H10 Rubicon Palace, ranked #10 of 38 hotels in Playa Blanca and rated 4.5 of 5 at Tripadvisor. Junior Suites are large while Suites are even more spacious with a living room and expansive terrace or balcony. Escape to Pasa Hotel & Spa and get lost into the blue. There are four beautifully designed outdoor pools, and more watery delights in the spa in the form of a dynamic indoor pool with neck and lumbar jets. Yes, H10 Rubicn Palace offers free Wi-Fi. Do not book this hotel! In your search options you have set up a booking with children. Quality of food is more than disappointing. Large choice of alcohol all day. Location The hotel is situated on the seafront and close to a number of shops and restaurants. One free visit included for privilege quests. There were missing floor tiles and loose wooden flooring in places in the restaurant and in other public areas which could have easily tripped a person with compromised mobility. Step foot into this welcoming resort and youll be greeted with a magnificent candlelit entrance hall modelled on a church from Teguise. Which languages are spoken by the staff at H10 Rubicon Palace? Your comments about the room, the cleanliness and the facilities we provide are more than appreciated. Best All-Inclusive Resorts in Playa Blanca, Lanzarote, Best Luxury Hotels in Playa Blanca, Lanzarote, Best Kid-Friendly Hotels in Playa Blanca, Lanzarote, Quiet oceanfront location adjacent to a volcano, Spacious, airy rooms with flat-screen TVs and balconies; some have sea views, Privilege guests get free unlimited premium drinks and great in-room extras, Five family pools and three kiddy pools, including one with a pirate ship, Two buffet restaurants and three a la cartes, plus a snack bar and a coffeeshop, Daily entertainment program, including professional evening shows, Excellent kids club with activities for all ages, including teens, Lovely spa with indoor and outdoor areas, and ocean views, Small but well-equipped fitness center with ocean views and plenty of natural light, Outdoor sports facilities include beach volleyball, tennis courts, and miniature golf, Extensive, flexible meeting space with audiovisual equipment and catering services, Free Wi-Fi throughout the property, and free outdoor parking, Pet-friendly: small dogs under 5 kilograms accepted for a fee, Secluded location not within walking distance of the city center, Sprawling property means long walks from some rooms, Some guests find it too loud, especially around the main pool, Main buffet restaurant can be chaotic in peak season, Not enough loungers for all guests in peak season, Fitness center is free only three hours in the morning. I had to phone reception the following day for robes, slippers and pool towels. The atmosphere there is relaxing, with big, serene oceanfront gardens, yoga and Pilates classes instead of loud entertainment, and good food. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, 3 km from Calle Limones (Playa Blancas shopping area), 15 km from Los Hervideros cliffs and caves, 20 km from Timanfaya National Park and from Geria wine country, 60 km from the Jameos del Agua volcanic tunnel and tourism centre and the, Customer care (GMT+1)Monday to Friday from 9am to 8pmSaturdays from 10am to 3pm, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 5 adult swimming pools (one heated in winter) From January the 16th one of the pools will remain closed for improvements works, 3 childrens pools (two heated in winter), 6 restaurants, 5 bars, Mikes Coffee, Daisy & Privilege Food Trucks, Daisy Club, Daisy Adventure and Blue Team, Multi-sports court, beach volleyball, petanque and minigolf, All Inclusive, Plaza Canaria, boutiques and free outdoor car park (unattended), The hotel accepts dogs weighing up to 5 kg ($). Check-in 3:00 PM. H10 Rubicon Palace Double Sea View Room. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at H10 Rubicn Palace that suits you best. I consider to get some lawyers and build an entire claim management to finally get what you payed for. You can see our list of hotels and destinations by clicking on the icon on the right. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are several small restaurants and bars much closer as well, so all but the ardent night clubbers should be suited.There is SCUBA diving and sea swimming to be had nearby for the more adventurous as well as sailing etc. Night time entertainment could be improved but maybe it was just the time of year when we were there. One morning at breakfast, I saw some old grease dripping off the corner of a cowl above one of the serving stations, potentially onto the plates of the guests taking food from the station. If you want to travel like a VIP, book one of the Privilege Rooms at Rubicon Palace to get exclusive upgrades, including sea views, a welcome gift, a pillow menu, and an in-room Nespresso machine. Book the hotel with real traveler reviews, ratings and latest pictures of H10 Rubicn Palace. Second time at this hotel (stayed Apr 2019). Myself and my husband enjoyed the hotel and grounds. First of all, it should be pointed out that the hotel has 95% (if not more) British guests. Playa Flamingo beach is 1.5km from the hotel. The 81 generously proportioned suites wouldnt look out of place in an interiors magazine. Overlooking La Mulata Beach, it features a spa and 10 restaurants and bars. The hotel offers services and facilities of quality, in order to please the customer and satisfy them as much as possible, so it is an honor for us to read that once again we have managed to meet your expectations as a customer. At this difficult time I felt they were doing a great job! First of all, it should be pointed out that the hotel has 95% (if not more) British guests. It was not the case. With no doubt, this is valued by the people coming here and that is what makes the hotel so easy to enjoy.The special mention to our staff team is very valued since they make a great effort and with no doubt the hotel wouldn't be the same without them. also the travel agent on place took notice about the noise and as-well all the dust, who came up to the room by the air-con pipelines. 2nd visit. Food was always lovely though ate in the buffet and pool bar a few times and food was lovely and plenty of choice as usual. https://youtu.be/jj4u9fDOqLwMagic Kingdom It's A Small World (Full Ride) POV Walt Disney World 4K 50th Anniversary Trip: https://youtu.be/sdnsCjjw1GcDisney Journey Into Imagination with Figment! Rooms for single use are also available. Room {{room+1}} Rm {{room+1}} . 33. The staff are totally amazing and nothing is to much bother. Are any cleaning services offered at H10 Rubicon Palace? For sure, it is a very detailed review and we hope it will might be helpful for the travellers in the future. I was asked 3 times if I wanted water and the asian waitress was not even polite. No 2 days are the same so being time restricted for breakfast, lunch and dinner times wasn't ideal if you plan on leaving the hotel. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Urbanizacion Montana Roja, S/N, 35580 Playa Blanca, Lanzarote Spain. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Claim your listing for free to respond to reviews, update your profile and much more. Outdoor sports facilities include beach volleyball and tennis courts, and a mini soccer field. All rooms have flat-screen TVs with satellite channels. The hotel can feel a little overrun with kids, so those seeking a more peaceful vacation may want to compare rates at adult-only sister property H10 Timanfaya Palace. For sure, it's a very detailed review and we hope it might be helpful for the travellers in the future. The H10 Rubicon Palace Hotel is set in the picturesque resort of Playa Blanca and occupies a prime seafront location with direct access to the sea and stunning views of the islands of Fuerteventura and Lobos. DINNER. nice choice on the menu with daily specials, no one offered a child's menu or told us what they could do for children so our son (11) struggled for a few days and we ended up taking him to the buffet after we had eaten then we saw another family having fries bought out for their children so we asked for fries the following evening to go with his chicken dish. H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Most rooms have terra-cotta tile floors, somewhat dated blond wood furniture, and generic artwork. (after reading all these lines, you can imagine how disappointed we were from the complete 5 star standard at this hotel. On arrival the mini bar was empty which was not good when we just wanted to rest and enjoy a drink after a day of travel. we expected this to be in place before arrival as a privilege guest. Guests may consult updated information through the Web App.The Privilege, Exclusive Rooms and Services and the Despacio Thalasso Centre are not included in the programme.Drinks included as per the All Inclusive programme menu. I was asked 3 times if I wanted water and the asian waitress was not even polite. The Hotel management tells to the travel agency, there is no construction work going on - only moving furniture. You can also enjoy a pool and breakfast. Room.was clean and tidy but would say its the old non refurbished style room, oak style floors, all white and not the black and white newer rooms however we felt this decor was more fresh, light and airy then the dark floor/furniture rooms we have had before. Many travelers enjoy visiting Castillo de las Coloradas (2.9 miles). Safes are available for a daily or weekly fee. The selected hotel only admits bookings for adults. The H10 Rubicn Palace offers comfortable rooms equipped with all . To me it's a non sense as the dining room was never even half full at one point. We would like to inform you that the hotel is improving its facilities, listening to the loyal guests requests, in order to offer them the services they ask, and for sure, the services they deserve. more. 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The show was good had a lovely evening. Privilege guests get free access to a private a la carte restaurant serving traditional Canarian cuisine for breakfast and dinner. You can also enjoy a pool and breakfast. Own or manage this property? Which popular attractions are close to H10 Rubicon Palace? This stay includes Wi-Fi and Parking for free. Overlooking the ocean, with fabulous views from many of the rooms, Secrets Lanzarote is a tranquil and grown-up hideaway in Puerto Calero, 10 minutes stroll from the marina with its chic bars, boutiques and restaurants. We were here for Christmas & New Year and really enjoyed it. H10 Rubicn Palace is 16.4 miles from Arrecife Lanzarote. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome,
Worldwide Numbers. Hotels in Spain, Europe and the Caribbean. The privilege lounge is a real plus. Free parking is available at H10 Rubicon Palace. While there is no real beach to speak of, guests can walk to a couple of tiny but cute stretches of sand that have no easy access to the water. In addition, while staying at H10 Rubicon Palace Lanzarote guests have access to a concierge. Not that guests will be aware of all this as they chill out in the two pools (one with massage jets), indulge in a soothing ritual in the small spa or soak up the ocean panoramas from their private terrace. Bathrooms are spacious but a tad old-fashioned, with white wall tiles with blue trimmings, terra-cotta floors, shower/tub combos with glass screens, and simple wall-mounted hairdryers. Registered Office: Touristik House, Dorking Office Park, Dorking, Surrey, RH4 1HJ, Travel Aware Preparing for safe and healthy travel abroad, The Foreign, Commonwealth & Development Office (FCDO) provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. They moved us to a room with a working phone but had lots of visitors, we had cockroaches in our room, terrible as no fumigation worked but affected my asthma. Search. We had no problem getting served quickly at all the bars. - See 6,171 traveller reviews, 6,530 candid photos, and great deals for Playa Blanca, Spain, at Tripadvisor. If I want to listen to music on holiday, I will bring my own and listen to it on headphones as I have the courtesy not to impose my musical tastes on others! What are some of the property amenities at H10 Rubicon Palace? Granted, there is a slightly quieter area in the oceanfront Villa section, but the overall atmosphere was not quite relaxing there either. H10 Rubicn Palace places you within a mile (2 km) of popular attractions like Aqualava Water Park and Roja Mountain. Dear Plh198, Thank you for sharing some feedback of your last stay at the hotel! Variety of food was great but we ate mostly in the Volcan as the food there is amazing. Superior Relax Sea View Rooms and Relax Suites are exclusively for adults, perfect for a more laid-back stay with an la carte breakfast, daily thermal circuit at the Thalasso centre and daily aromatherapy. Privilege breakfast. Great choice on the menu eggs royal, eggs benedict, omelette, full English, continental choices, fresh orange juice machine etc etc laid back atmosphere however can be a little slow taking food order but the food then arrived quickly. Current travel health information can be found by visiting www.travelhealthpro.org.uk a resource set up by the Department of Health. You can explore the island of Lanzarote on foot, by bike or car and discover its beautiful long sandy beaches and wonderful beauty spots. Free parking is available at H10 Rubicon Palace. Large choice of alcohol all day. The largest kiddy pool has a cute pirate ship with a big slide, and there are two smaller ones for babies and toddlers a little away from the hustle and bustle. I booked a privilege room, thinking I would get 5* service. Excellent hotel! Need a place to park? Make use of the local buses. While in Playa Blanca, you may want to check out some of the restaurants that are a short walk away from Hotel H10 Rubicon Palace, including Sebastyan's Restaurant (0.2 mi), Marea Terraza Lounge Bar (0.2 mi), and The Port of Call (0.8 mi). You can also compare prices and book all best hotels in Playa Blanca with one-stop booking service on Trip.com. Guests also have exclusive access to the on-site Despacio Thalaso Centre and Despacio Thalaso Centre Gym. One night I had diner at Sakura. For every 3-night stay, a complimentary dinner at one of the hotels themed restaurants (booking required and subject to availability). Guests at the H10 Rubicn Palace who sign up for the All Inclusive programme can enjoy everything without worrying about anything: The services included in the programme may change depending on the season. Rooms at H10 Rubicon provide a flat screen TV, a minibar, and air conditioning, and guests can stay connected with free wifi. Need a place to park? Dinner was a ser menu of 6 courses. The main deck was particularly busy and loud, with foam parties, fitness activities, and loud music played through large speakers. Nearby attractions include Piano Bar (lobby) (0.1 miles), Plaza Canaria (0.1 miles), and Mike's Ccoffee (0.02 miles). One night I had octopus as a starter and monkfish as a main course. Not fussed of the steakhouse from previous visits and the Asian restaurant does not appeal to us at all. The babies club features a separate nap room, along with a ball pit and plenty of toys; teens are kept busy with group games, sports tournaments, and video games. CHRISTMAS. Resorts in Riviera Maya, Punta Cana and Jamaica. There are also three a la cartes on-site, serving Italian, Asian, and American fare, but food gets mixed reviews in all of them. Love staying here! For the latest FCDO advice please refer to www.gov.uk/travelaware. The food was OK, but service was a let down. Sustainability is taken seriously here, so they use geothermal energy to power the air-conditioning, intelligent systems to control the lighting and all manner of clever ways to minimise water use. Not being British you might feel out of place.My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. Disclaimer: This content was accurate at the time the hotel was reviewed. With a wide range of facilities and comfortable accommodation, this hotel is an excellent choice for couples and families looking for a fun and relaxing holiday in the sun. The airport can be reached by car in just over half and hour. All-inclusive rates cover all food and local drinks -- as well as a number of imported brands -- until around midnight. Treatments are available for an extra fee. Thank you for rating our gastronomy and the spa, it is a pleasure to know that you appreciated the human quality of staff. The H10 Rubicn Palace offers comfortable rooms equipped with all the amenities you might need for a comfortable stay. Thats not all the wellness centre has to offer; it contains a thermal suite that includes a Turkish bath, a beauty centre with a tempting list of face and body treatments, and even a hairdresser. The privilege lounge is a real plus. Pools were large a clean, This was our 4th visit to the Rubicon. If you want to rent a car for your vacation, a range of car rental companies operate from Lanzarote airport. Promo code. Rooms at H10 Rubicon Palace provide a flat screen TV, a minibar, and a refrigerator, and guests can stay connected with free wifi. In addition, while staying at H10 Rubicon guests have access to a concierge. Healing ayurvedic treatments include head and feet massages. One night I had octopus as a starter and monkfish as a main course. H10 Rubicon Palace is located on the main thoroughfare running through Playa Blanca and the surrounding area. (vii) Room service/cleaning does what ever they do but not on a standard level - the outcome after the cleaning totally random. To us at all the amenities you might need for a daily or weekly fee partial ocean views km! And Jamaica Good and my privilege room was never even half full at one point Thank you sharing! 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