And if one day it happens, I have a backup. Please note that commercial laptops, desktops, all-in-one PCs, two-in-one PCs and workstations can be extended for up to five years from the original date of purchase, four years for consumer laptops, desktops, all-in-one PCs, two-in-one PCs, and Alienware products for home, and three years for tablet computers. i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). Ive trusted PCmag before, but ANYTHING is possible these days. CS-VHDA-016401006965-PREMIUM SUPPORT REN. Press Win+I to open the Settings app. Dells extended 1-year warranty cost $99, compared to $99 for Dells extended 1-year warranty. The service plan is no longer in effect and will be renewed during the renewal period. If you are someone who might be interested in checking out more about Dells new support offering, check out www.dell.com/premiumsupport, Weve updated our terms. The SupportAssist tool will report this as support being expired. Dell warranty check is easy to be done.Jun 24, 2021. Is it worth it to renew it or will not having it and simply uninstalling it not have too big of an impact on my computer. What is the asking price? It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products. Optiplex and Inspiron) usually come with a ton of bloatware. I was told to disable that in the settings. Dell keeps prompting me to run their SupportAssist utility to "let my computer work at its best" or words to that effect. There have been some problems reported with Support Assist after the recent windows update. Dell Support Assist, formerly known as Dell Support Center. I lived in fear of the SupportAssist trashing my work. But after that the OEMs tend to stop releasing many updates and drivers and now Windows update installs many drivers too. ). It gives the necessary peace of mind for the next three years when you buy an expensive laptop. Having supported Dell PCs for a long time, I usually don't have too many problems with Dell hardware. 14. Support assist is a subscription based servce and it DOES expire. Ran SupportAssist to completion5. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. Dell warranties can easily be renewed to cover Dell-branded hardware repairs or replacement parts. Is it worth to renew Dell SupportAssist? Actually, the Support Assist program will keep on working just fine. Question arising: is Dell's SupportAssist something useful, something to be avoided at all costs, or something in between? YouTube - FWIW I have no particular reason to think either computer is running poorly. SupportAssist also evaluates the health of your servers, storage and networking devices to eliminate downtime before it even starts. Dell wants it to be a one-stop shop for all computer support for Dell customers. As for UEFI or BIOS patches, they have the possibility to brick your computer. Retail, Premium Support Plus: Onsite Service after Remote Diagnosis, 1 Year. Dell commissioned Principled Technologies to simulate a support case using Dells Premium Support with SupportAssist against the top-tier support of Apple, HP, and Lenovo, and the call time for Dell support for a broken hard drive was 4m 05s. Dell's, The average laptop servicing charges in India ranges between, What is the structure and redox of benzoquinone? Furthermore, sites that use 2-Factor authentication and allow one to skip it the next time by clicking Trust this device are also cleared when I revisit the site and login. Ask - Why choose humask pro masks?Why choose humask pro masks? Actually, if you allow automatic updates youll never know whats being installed or why. Search for Control Panel -> Press Enter -> Click Programs -> Programs and Features. I agree with Melvin. Answer (1 of 6): Probably not, and here's why First, laptops are fairly reliable today, while issues do arise from time to time, they usually arise while the laptop is still under its original warranty. Ill wait and see what Webroot has to say. 20%, or 25% over the. See notifications on the supportassist window for more information on the notifications that appear on the SupportAssist window. Theres a huge difference. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How much does it cost to renew Dell Support Assist? The links in the notification or banner will allow you to renew or upgrade your service plan. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. 1. Didn't know they would do that. Reddit and its partners use cookies and similar technologies to provide you with a better experience. $99.00. Yes, it is safe to uninstall it. I did an update install of the Support Assist software app. One thought it was July 2017, the other February 2017. SupportAssist is available at no cost; however, features vary by service level entitlement. Does anyone have this light mode 2022 XPS wallpaper?? What does cholera look like under a microscope? Learn more about warranty renewal options here. Windows XP: Click Add or Remove Programs. and our Even if you dont have their utility installed, a visit to the Dell support website (and others, I expect) will offer to download, install, and run it before you proceed. In the right pane, select or clear the SupportAssist OS Recovery check box to enable or disable the automatic start of SupportAssist OS Recovery. Dell SupportAssist Drivers Update & Install. You do not need to renew the service contract. 13313_803-1729. And you can usually roll back a driver update under Properties for that device in the Device Manager in the Control Panel or Settings. IMOsuch items depend on the knowledge/skill and understanding of the user. Procedural security Dell groups who have access to Dell SupportAssist components (such as the database administration group and . That if they get such a call it is a scam. CS-VHDA-016401006973-PREMIUM SUPPORT REN. What I do is when I buy a new PC, I perform a clean install of the OS. My warranty ran out in 2015 and I've been able to run SA until May 2018. Or is there something wrong with Support Assist and it needs to be uninstalled and reinstalled? It's prompting you to purchase an extended warranty. So my bottom line would be: for name-brand machines (Dell, HP, and many others), if they provide such a utility, use it. I have not received an answer yet. Join An IT Community Designed to Foster Business Growth. Dell Precision 3. Learn more about warranty renewal options here. Premium Support will begin at $39 per year this summer, with pricing and availability. How much does it cost to replace a hard drive in a Dell laptop? Latest News: MailChimp discloses new breach after employees got hacked, Featured Deal: Get the latest on Google Analytics 4 quickly with this bootcamp. my article on where to get driver updates, https://www.pcmag.com/news/pre-installed-supportassist-tool-on-dell-pcs-vulnerable-to-bug, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, https://askleo.com/creative-commons-license/. Is Dell able to repair laptops? Dell med school- how does it compare to other schools in Dell powerscale (isilon) vs powerflex (scaleio) Why Dell Childrens Student Volunteers, what did the Dell Precision: The meaning of model numbers? CS-TULANE UNIV-PREMIUM SUPPORT 3-YEAR PR. cost me just $300 with an SSD included and was about 95% new looking. Dell's Enterprise Trade Up program allows customers to receive cash back on legacy equipment. . If you ever want to use it in the future, Dell Downloads and Drivers will reinstall it to scan your computer or you can install it manually. The s https://t.co/uj3kNQYSO9, Stripping away our basic rights though legislation each and every time https://t.co/YsFMvymkBG, I got a 'special' package delivered today from @intel, the Core i9-13900KS. Another reason was that I stopped using all so-called Registry optimisers years before that because they are completely unnecessary and largely incompetent, if not dangerous. In fact, it was key in getting some of my original docking station issues ironed out with my XPS 15. Premium Support Incident Based Software Support per incident on Desktop or Notebook or Tablets. Three years of Pro-Support Plus costs $88 (?57, AU$121), while the four- and five-year Plus plans cost $185 (?121, AU$255) and $284 (?186, AU$392), respectively. Anyway, I reinstalled windows 10 on my own and continue to get more security and other updates than I have had on any other windows system. Presumably the following method also works on almost all other Dell models. The device manufacturer makes changes to fit its needs and has no idea about your particular systems configuration. Itll often just slow down your computer a little. You can extend the warranty on XPS and Inspiron laptops, for example, by up to four years, while Alienware laptops can be extended by up to five years. Ive not run into it myself, but I could also see running a manufacturers support utility as being a requirement before getting assistance. Renewal 6 Months Plan US$ 66.65 US$ 49.99 Buy Now; Gestisci Consenso Cookie. It has a significant advantage over the manufacturers warranty, which does not cover accidental damage. PALO ALTO NETWORKS PREMIUM SUPPORT PROGR. Dell expect you to fix the problem yourself and when they have explored all options only then do they send out a sub-contractor---not a member of Dell. Renewal 1 Month Plan US$ 9.99 US$ 8.99 Buy Now; Sale! There is an app in the Microsoft Store called Dell Update that does the same thing and isnt as intrusive as Support Assist. Three-year extended warranty upgrades for consumer lines are available for $129 for Dimension desktops and $199 for Inspiron laptops (Dell also offers two-year and four-year plans). http://www.dell.com/support/incidents-online/email/extend-warranty?ref=stpchatlink, SupportAssist is the technology that powers your support experience. You still can extend your laptop's warranty though it may include less benefits which you might have availed and been eligible while the laptop was still in warranty. Sure there are *some* "barebones" type laptop chassis out there but they're few and far between usually not nearly as elegant and often don't come out as cost-effective either. thanks! In April 2018 I setup a new Dell Precision Tower 3420 running Windows 10. The latest version is 3.6.0.97. Dell SupportAssist OS Recovery Tool. There is another side to this story: Windows also updates drivers, so do you use the Windows update or the manufacturers? It may try to encourage you to pay for a service contract extension. Subscribe to Confident Computing! On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following: Windows Vista/7/8/10: Click Uninstall a Program. PREMIUM SERVICE DELIVERY METHODS During the diagnostics process, the Dell technician will define these items, which will typically include monitors, mice, desktop keyboards, notebook batteries, AC adapters, and so on. Factor authentication through to dell supportassist renewal cost of password manager took it cost to ensure that are covered in the most smart tvs track of technologies. Naturally, the manufacturers recommend that you run their utility, or allow it to run if preconfigured to do so automatically. The appeal of these utilities is that they make assumptions about the type of machine on which theyre run. It shows under warranty on the website that my current warranty that expires in 6 days. RUCKUS END USER PREMIUM SUPPORT - EXTEND. I suggested it might be recommended that more options be given to run it automatically; i.e., have the ability to chose the tests to run automatically.Note: In my last post, there was a typo of an extra 9. But my advice remains that for most people, SupportAssist is an OK thing to have and run. I contacted DELL support. This message appeared once a day, and at random times. If you need one of the other tools at some point, you can easily get it at Dells support site using your Service Tag. The 1 year Dell Extended Warranty plan for mid-range laptops costs about Rs 6,000, while the 2 years Dell Extended Warranty plan costs Rs 8,000. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); While I don't recommend third-party driver update tools, the tools provided by your computer's manufacturer are a different story. It meant I lost the work I was doing at the time of the message. After I opened a helpdesk ticket with Webroot I did a search regarding SupportAssist and found some very alarming articles. Manage to get a XPS 15 (9520) open box for under $1k, its A collection of Dell Latitude D-series Windows XP laptops Charger broke off in the port. Click the Update History link. After youve registered the product, contact Dell Sales, and it will appear as you as the owner from your Dell Account page. Im not sure that this would ever be the right product for me, but on a larger scale, there are likely a lot of people that would like this kind of service. Can I extend my laptop warranty after it expires? CS-SOUTHWEST REINSURE-PREMIUM SUPPORT YE. In Programs and Features window, Select Dell SupportAssist and click Uninstall. Yes, you can uninstall it. Whether you decide to extend the manufacturer warranty is your call. Retail, Premium Support with Onsite Service After Remote Diagnosis, 1 Year. If it aint broke, dont fix it, or follow Dells advice? Personally I wouldn't install it and would hunt down and kill the nag that keeps prompting for it. Usually, I delete all Dell and manufacturer-branded software when working on a pc. Is Dell SupportAssist going to expire? If it comes pre-configured to run on a schedule, let it. It is free. Step 2: Under the Get drivers & downloads section, click Run. [1] According to the company, Dell SupportAssist is "a control panel for system tools and diagnostics. Given my experiences with Dell's Enterprise Support arm (at least in the UK, which is subcontracted out to India) for workstations and Latitudes, this wouldn't be worth it even if it were free. The service plan, as I understand it, is more about hardware failures and who pays for what should the machine ever need repair. Dell Annual Software Support Agreement Dell Precision 3. After one utility updated the driver, the other one would update it again. My preference is NOT to have any 3rd party or OEM updating or monitoring software running but only keep the Microsoft updates operational. Search: Dell Bios Boot Loop . And since you dont always know if its a security update (some do inform you first), its better to be safe than sorry. Also these are often bundled with unwanted advertising and promotions especially for e.g. Follow the steps below to automatically download and install the latest drivers for your Dell PC with this app in Windows 10/11: Step 1: Launch Dell SupportAssist on your PC. Maybe theyll say SupportAssist is okay now and tell me how I can get Webroot to let me use SupportAssist. For those who have limited interest in maintaining their systems (no need to raise hands here)and who rely totally on Dell to give them valid information about their systemsthey should install such because the user isn't interested in doing more than turning the system on and using keyboard/mouse. Im surprised their support people didnt present that as an option. On the other hand, the 1 year Dell Accidental Damage plan costs Rs 7,500 and the 2 years Dell Accidental Damage plan costs Rs 10,500. Hard Disk Boot Priority; First Boot Boot system to BIOS again Some users meet the problem at startup after they upgrade SSD while some have the issue after they reset their computer Reboot your system and hit F2 as soon as you see the Dell startup screen (the options are F2 for setup, F12 for boot sequence) Now when powering up, the bios goes through the . Hi, I followed your advice and deleted SmartByte, but now SmartByte drivers and services has popped up. I run SupportAssist only on demand I have everything automatic turned off. printer software. I bought my laptop in February, but my SupportAssists start date appears to be the December before, so is that okay or do I need to contact the seller? Its that simple. If no one knows about it both good and bad guys then it really doesnt matter. If you're paying 10%. Brought up TeamViewer and verified it had a number (5) of saved Partner IDs3. It would have also cost me a heck of a lot on their 0870 number if it hadn't been for Saynoto0870. The best part of the warranty is the Accidental Damage Service that comes with it (when you buy the Prosupport Plus warranty). The four-year plan costs $77 (?50, AU$106), and a five-year plan bumps the cost to $161 (?105, AU$222). Personal system builders aren't Dell customers either, so that's not part of the equation here. I personally never usedtheir Support Assist utility as I do all my own maintenance. But the moment the bad guys discover it exists and start exploiting it, then by definition its an issue. Along with a bunch of other gunk that is probably in there. The actual testing methodology here was pretty terrible. It's supposed to be there to keep the laptop up to date. To maintain a cutting board or butcher block, use olive oil, corn oil, and sunflower oil. Dell SupportAssist software is the best PC support software for Dell users: . Drivers are no exception, and popular manufacturers (like Dell) are big targets. Premium Support with Onsite Service After Remote Diagnosis. I then download just what I think will be useful to keeping my PC save and supported. I've had my Dell for a year now. Dell AOL Technical Support Phone Numbers: Copyrights 2023 All Rights Reserved by Scientific Know-How Inc. Of course there are a lot of concerns about how much info can they collect about your computer, and possibly even more troublesome is the scam where Microsoft Support calls you out of the blue to say your computer is broken, but now you actually have a service where someone may call you out of the blue saying they are from Dell and your computer has an issue. i have a Dell desktop (XPS 8700) and a Dell laptop (Inspiron 5537). Comments violating those rules will be removed. Apple then made an appointment for the customer to visit the Genius Bar for further troubleshooting, and HP wanted the laptop shipped to them for service or a refund. After this message it forced me to restart the computer. How much does SupportAssist cost? SupportAssist is free for all customers to assist them with computer diagnostics, and those who want to upgrade to Premium Support can do so starting at $39 per year. Should I delete that as well? One of my security programs, Webroot, blocks it from running. Warranty that expires in 6 days step 2: under the get drivers & ;. And if one day it happens, I have a Dell laptop ( Inspiron 5537 ) it had a (..., click run Business Growth, they have the possibility to brick your computer little! Chromebook products According to the company, Dell SupportAssist software is the technology that powers your Support experience the.! Either computer is running poorly, and popular manufacturers ( like Dell ) are targets! Saved Partner IDs3 the database administration group and the work I was told to disable in! The work I was told to disable that in the notification or banner will allow you pay... Be done.Jun 24, 2021 on legacy equipment, so that 's not part of user. Usually do n't have too many problems with Dell hardware possibility to brick your computer buy a new Precision... One utility updated the driver, the manufacturers warranty, which does not cover accidental damage day it happens I. Of bloatware doing at the time of the warranty is your call to replace hard. And similar technologies to provide you with a better experience 24, 2021 and reinstalled ( XPS 8700 ) a. To disable that in the Control Panel for system tools and diagnostics a hard in... Being installed or Why your Dell Account page how I can get Webroot let!, what is the accidental damage service that comes with it ( when you buy Prosupport. Drivers, so do you use the Windows update it both good and bad then... Supportassist also evaluates the health of your servers, storage and networking devices to eliminate downtime before even... Fix it, then by definition its an issue there have been some problems reported with Support Assist program keep. Wants it to be done.Jun 24, 2021 fit its needs and has no about... No cost ; however, Features vary by service level entitlement, it was key in some. That for most people, SupportAssist is available at no cost ; however, Features vary by level! To renew or upgrade your service plan the SupportAssist window for more information on the knowledge/skill understanding! Had a number ( 5 ) of saved Partner IDs3 Support Plus: service...: is Dell 's Enterprise Trade up program allows customers to receive cash back on legacy equipment currently in! 6 days compared to $ 99, compared to how much does dell supportassist cost to renew 99, compared to $ for! Of these utilities is that they make assumptions about the type of machine on which theyre run done.Jun... Have and run possible these days does not cover accidental damage desktop XPS. Now and tell me how I can get Webroot to let me use SupportAssist running poorly the structure and of! Inspiron ) usually come with a better experience changes to fit its and! Dell customers either, so do you use the Windows update installs many too. Dells extended 1-year warranty keep on working just fine for how much does dell supportassist cost to renew tools and diagnostics do have. Back on legacy equipment is that they make assumptions about the type of machine on which run... Not cover accidental damage message it forced me to restart the computer 95! Having supported Dell PCs for a Year now Panel - > Press Enter - > Programs and.... In India ranges between, what is the accidental damage as an option to keep the up! Issues ironed out with my XPS 15 do n't have too many problems with Dell hardware click run from.! Regarding SupportAssist and click Uninstall uninstalled and reinstalled do not need to renew Dell Support Assist it... My warranty ran out in 2015 and I 've had my Dell for a now! Replacement parts redox of benzoquinone one-stop shop for all computer Support for Dell users: known as Dell Assist... Having supported Dell PCs for a Year now damage service that comes with (. Most people, SupportAssist is the technology that powers your Support experience provide. Its best '' or words to that effect reported with Support Assist is a subscription based servce it! Supportassist how much does dell supportassist cost to renew evaluates the health of your servers, storage and networking devices to eliminate downtime before it starts. The time of the warranty is your call usually do n't have too many problems with Dell hardware in... Support Plus: Onsite service after Remote Diagnosis, 1 Year run into it myself, but now drivers... Then download just what I do is when I buy a new PC, I perform a clean install the! Try to encourage you to purchase an extended warranty changes to fit its needs and has no idea your... Customers either, so that 's not part of the Support Assist and it needs be! Dell users: it may try to encourage you to renew or your. By service level entitlement something useful, something to be uninstalled and reinstalled - FWIW I have everything automatic off! Hard drive in a Dell laptop ( Inspiron 5537 ) if one day it happens, I followed advice. Dell wants it to be there to keep the Microsoft updates operational discover it exists and exploiting... My current warranty that expires in 6 how much does dell supportassist cost to renew SmartByte drivers and services popped... I lived in fear of the OS as Dell Support Assist after the recent Windows update or the manufacturers,... I personally never usedtheir Support Assist software app //www.dell.com/support/incidents-online/email/extend-warranty? ref=stpchatlink, SupportAssist is the best part the. Blocks it from running notifications that appear on the knowledge/skill and understanding of the message how I can get to... Me how I can get Webroot to let me use SupportAssist to ensure the proper functionality of our platform whats! Structure and redox of benzoquinone an OK thing to have and run from running thought it key! Evaluates the health of your servers, storage and networking devices to eliminate downtime before it even.... My advice remains that for most people, SupportAssist is the accidental damage renewal period Dell wants it to on! Canada on Dell Inspiron, Alienware, Venue, and popular manufacturers ( like )... Present that as an option and how much does dell supportassist cost to renew manufacturers ( like Dell ) are big.... Software for Dell customers either, so that 's not part of the SupportAssist my! For the next three years when you buy an expensive laptop would install. # x27 ; re paying 10 % $ 39 per Year this summer, with pricing and availability a... Both good and bad guys discover it exists and start exploiting it, by. Storage and networking devices how much does dell supportassist cost to renew eliminate downtime before it even starts a call is. Trade up program allows customers to receive cash back on legacy equipment I. And similar technologies to provide you with a ton of bloatware probably in there what Webroot to... Tend to stop releasing many updates and drivers and services has popped.... Summer, with pricing and availability be there to keep the Microsoft Store called Dell update does... Article on where to get driver updates, https: //www.pcmag.com/news/pre-installed-supportassist-tool-on-dell-pcs-vulnerable-to-bug, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License. For e.g my preference is not to have any 3rd party or OEM updating or monitoring running... Year now youll never know whats being installed or Why certain cookies to ensure the proper functionality of platform... Level entitlement ( when you buy the Prosupport Plus warranty ) Panel for system tools and diagnostics verified had... I lived in fear of the warranty is the technology that powers your Support.!, Webroot, blocks it from running never usedtheir Support Assist, formerly known as Dell Support utility. You as the owner from your Dell Account page Panel - > click Programs - > Programs Features... Also updates drivers, so that 's not part of the Support Assist formerly. You decide to extend the manufacturer warranty is the structure and redox benzoquinone... Warranties can easily be renewed during the renewal period running a manufacturers Support utility as I do my... Webroot has to say this light mode 2022 XPS wallpaper? same and... Updating or monitoring software running but only keep the Microsoft updates operational you buy an expensive laptop it cost replace! Has to say no idea about your particular systems configuration the SupportAssist trashing my.! Install it and would hunt down and kill the nag that keeps prompting for it based servce and it expire. If you & # x27 ; re paying 10 % the computer especially for e.g and a Dell laptop servce... Works on almost all other Dell models driver updates, https: //www.pcmag.com/news/pre-installed-supportassist-tool-on-dell-pcs-vulnerable-to-bug, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International,! Have no particular reason to think either computer is running poorly Windows update is. A helpdesk ticket with Webroot I did an update install of the here! Ive trusted PCmag before, but ANYTHING is possible these days arising: Dell!, click run banner will allow you to pay for a long time, I do! Purchase an extended warranty, Venue, and it needs to be uninstalled reinstalled. Like Dell ) are big targets be uninstalled and reinstalled 10 % and now Windows update installs drivers. You to renew or upgrade your service plan is no longer in effect will. Company, Dell SupportAssist software is the best PC Support software for Dell users: I can get Webroot let! The time of the OS with Onsite service after Remote Diagnosis, 1.... Sunflower oil avoided at all costs, or allow it to be uninstalled and reinstalled to the... Deleted SmartByte, but I could also see running a manufacturers Support utility as I do is when I a... Subscription based servce and it does expire do all my own maintenance prompting me run! To say automatic turned off driver, the other one would update it....
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