National Child Psychiatry In-patient Unit. Please convey my gratitude to all staff. 20 bedded mixed-sex ward for continued assessment of patients with an organic illness/challenging behaviours. We truly appreciate the care and attention we received. The breast clinic staff were sofriendly and they did agoodjob! Religious care can be a crucial aspect of this. NHSGGC Spiritual Care Team Patient Leaflet 2019. Many Thanks. Location: Level 1, Laboratory Medicine Building at Gartnavel General Hospital. Date of visit: 26 October 2022. areas for improvement. General telephone and all laboratory enquiries. Ward 8C - Medicine for the Elderly. Gartnavel General Hospital It provides inpatient psychiatric care for the population of the West of the City covering Hillhead, Partick, Scotstoun, Yoker, Clydebank, Drumchapel, Bearsden and Milngavie. Know who to turn to. These are illnesses which are not caused by any obvious or detectable brain impairment. My mother suffered post op delirium after a hip operation and was transferred here for more physio. His end of life care at Vale was first class. Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 9 years ago. Every member of staff, clerical and clinical, were warm, friendly and polite. He had a fabulous bedside manner, was well Informed and just a great guy.". Hyndland railway station is adjacent to the hospital. "My mum was admitted to ward 68 via A&E last month. With our help and support, you can successfully give up smoking and become smoke-free. Thank you NHS, you are doing a great job and I appreciate you! What to expect, treatment, care, travel, rights and responsibilities. Share your experiences of UK health and care services, Western Infirmary/Gartnavel General Geriatric Assessment, Western Infirmary/Gartnavel General Respiratory Medicine, other person has had a similar experience, Default Have you experienced something like LizBetty60 did, here or elsewhere? and areas for improvement can be found in Appendices 1 and 2, My mum, who has advanced dementia, was admitted here from A&E at the Western, having developed double pneumonia as a result of aspirating her food. observed interactions between patients and staff in a set area of [2] It is managed by NHS Greater Glasgow and Clyde. It provides inpatient psychiatric care for the population of the West of the City. Search/View all of our locations and facilities. From the person at the entrance to the reception, nursing and medical practitioner. This was my first visit to the Royal Alexandra Hospital Paisley. Based on our review of this information, we I had agreat, team who looked afterme, while Iwas getting myCANCER treatment. I am glad that Gemma and Ruth were able to provide you with reassurance and put your mind at ease. ", "My son was directed to attend A&E by his GP. G12 0XH, Posted by . Ms Jazair Saghir was exellent at explaining the procedure and was very kind. The midwives were fantastic and very helpful. The ward also provides a detoxification service for clients who have problems with substance misuse. Call: Duty Biochemist/General Enquiries 0141 211 4003. (as a carer), North West, Glasgow (1.1 miles from Gartnavel General) Featuring river views, Riverside West End Apartment provides accommodation with a balcony and a coffee machine, around 1.2 km from Riverside Museum of Transport and Technology. The Towerview Unit [ de], which has been taken out of use, is Category A listed. 6 reviews of Gartnavel General Hospital "Although Gartnavel lacks a lot from the outside, mainly due to it being a bit of an eye sore. Tell us what was good and what could be improved, say thanks or call for change The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. However, NHS Greater Glasgow If you have a general enquiry you can email us atchaplains@ggc.scot.nhs.ukand our patient leaflet can be accessedhereNHSGGC Spiritual Care Team Patient Leaflet 2019. Gartnavel General Hospital - NHSGGC. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. Ward 8C Band 2 28.5 Gartnavel General Hospital, G12 0YN TEMP You will provide a comprehensive and efficient ward administrative service for Gastroenterology Medical and Nursing Staff. He had a fabulous bedside manner, was well Informed and just a great guy.". ", "Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. Child development centres. The only way any of our family became aware of this was because my mum told me on facetime. Staff felt supported by senior managers, who I cant thank all the staff enough at this clinic. When your GP surgery is closed call NHS 24free on 111 if you are ill and it cant wait until your regular NHS service reopens. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn't have felt more cared for. ", "My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. "Attended Endoscopy at GRI today and was very nervous. Information for Patients. Good atmosphere. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. He and his family have received kind, compassionate and professional care from all staff members. two relatives during this inspection. Patients are seen in their own locality. They consistently show genuine care for my gran and the family. . G11 6NT My mum, who has advanced dementia, was admitted here from A&E at the Western, having developed double pneumonia as a result of aspirating her food. Getting Here Further Information. Patients are referred to the Western General Hospital in Edinburgh for brachytherapy. "I just wanted to say how much I appreciated the care I received yesterday when I attended A&E, "Hi - I was in Ward 10B from 26/10 to 3/11 for a broken ankle. Mum was looked after very well and informed of the treatment plan every step of the way. Telephone Number - 0141 452 4535 (office hours) 0141 452 4540 . Learning disability services. The nurse said she was not in pain so did not understand why it was prescribed. patients having good access to the local General Practitioner at Anniesland Medical practice. From the receptionist to the consultant all were kind, professional and courteous. ", "Just wanted to say a big thank you. It is always rewarding when family members take the time to share such positive comments and I am sure the team, especially Gemma and Ruth will be delighted with your feedback. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. Our son (33) has autism & sustained 3 spinal fractures. Ward 5D - General Medical. From the receptionist to the consultant all were kind, professional and courteous. ", Inverclyde Royal Hospital Mental Health Unit, Royal Alexandra Hospital Mental Health Wards, Mental Health Hospitals, Resource Centres and Primary Care Teams, Frequently asked questions and facts about our food services, Transport, Travel and Parking Information for Patients and Visitors, COVID-19 what to do if you have symptoms, Glasgow and Partners Emergency Social Work Services, Information for pregnant women and their families, Group A streptococcus (GAS) Strep A Guidance, Autumn/Winter Vaccination 2022 NHS Greater Glasgow & Clyde, Growing our Great Community through Equality, Diversity and Inclusion, Organisational Development (OD) and your OD Team, Allied Health Professionals (AHPs) Professionals Section, All about money Information for managers, Lateral Flow Testing (LFT) Information for staff, New Smoke-free Perimeter Information for Staff, Interim Board Meeting Agendas, Papers & Minutes, Feedback, Comments, Complaints and Concerns Reports, Please read the visiting page for current information. Please pass on my best wishes to your Mum. Mum was taken to the Royal Infirmary and had a partial hip replacement carried out by an ankle specialist. We carried out an unannounced inspection to Gartnavel General Following the operation my Mum suffered delirium and it became clear her cognition was affected. Hats off to Inverclyde Royal Hospital NHS". Gartnavel General Hospital is a teaching hospital in the West End of Glasgow, Scotland. or call us on 0845 113 0012, Response from He has had care in the Vale, RAH and QEUH Hospital. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. Families tell of heartbreak after Glasgow hospital Covid . About: Excellent Christmas Day lunch. A full list of the areas of good practice Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. . 1053 Great Western Road, Glasgow, G12 0YN. - we'll pass your stories to the people in health and social care who can make a difference. This was my first visit to the Royal Alexandra Hospital Paisley. We expect NHS Greater Glasgow and "The improvement action plan for this inspection has now For more information. Thank you ", "My husband attended an MRI scan at 5.55pm today. Search/View all of our locations and facilities. ", "I felt very well looked after within the ward (2). were visible and approachable. She does have dementia but was generally remarkable for her age. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Gartnavel General Hospital: details with 60 reviews, phone number, work hours, location on map. In addition to direct work, the YOD service can provide consultancy and training to clinicians and services across NHSGGC on working with younger people with dementia and their families. Anabsolute joke. I thought it was a very clean and relaxed environment. Latest visiting information. ", "I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. reviewed 16 patient health records to check the care we The most empathetic, caring and respectful staff I have come across in the NHS. I felt that this really needed to be brought to your attention. It provides inpatient psychiatric care for the population of the West of the City. Henderson has formed close links with Goldenhill Resource Centre and the Intermediate Services based in the resource centre. Every single member of the team I came across treated us We received excellent care from everyone. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Gartnavel General Hospital, Glasgow, is in the west of the city and operates in close partnership with the Western Infirmary, Glasgow. "Outstanding staff, spectacular care. been removed from the Healthcare Improvement Scotland website, as I also frequently saw them both still working, many hours after their shifts had finished as they are so committed to caring for their patients. patient safety issues. We were baffled by the sudden behavioural change but then discovered she had been prescribed morphine which had been stopped long before her arrival at Gartnavel as it was causing a lot of adverse reaction in royal. My mum has now seriously declined and does not trust the nursing staff which after my dealings with some of them I can totally understand, Thank you so much for taking the time to give feedback regarding the care of you mother within Ward 4c at Gartnavel General Hospital, I am sorry to hear that the care received has not been at the standard we would expect and has caused you distress at an already difficult time. It is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered. "a field of apple trees". Quality of Care for Healthcare Improvement Before the inspection, we reviewed NHS Greater Glasgow and Clyde's self-evaluation and gathered information about Gartnavel General Hospital from other sources. The ward has formed close links with Glenkirk Resource Centre. / 55.88292; -4.31248. decisions. Your team was wonderful. and Clyde must ensure that person-centred care plans are in place Would rather come here instead of, How can abuzzer from apatient buzz for ten minutes and three members ofnursing staff completely i, Decorative coffee bar atthe entrance tothe hospital sells food for world class prices. experienced by 2 others. Visit https://www.careopinion.org.uk Downloads. Gartnavel Royal Hospital; Glasgow Royal Infirmary. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. Getting Here. Gartnavel General Hospital to Oban by walk and bus The journey time between Gartnavel General Hospital and Oban is around 2h 50m and covers a distance of around 96 miles. Timbury House is an acute admission/assessment ward for persons aged 65 years and over who suffer from a functional mental illness. Patient reviews of Gartnavel General Hospital - Page . there is a focus on patient safety and improvement, the activities co-ordinator provides a programme of activities visibility, Western Infirmary/Gartnavel General / Geriatric Assessment, Western Infirmary/Gartnavel General / Respiratory Medicine, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We eventually got seen by a fabulous doctor called Damian . ", "My father-in-law had been an in-patient for the past 6 months. Nothing was a bother to them during my surgical appointment and they are a credit to their profession. - we'll pass your stories to the people in health and social care who can make a difference. ", "I would just like to praise the staff working in the imaging department. The NHS board must Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago. She made me feel relaxed and talked me through every part of the process. Monday 12thApril:my wife with bruises inboth legs fever, blood clots and headache after Covid vacci, Very rude receptionist, have nounderstanding ofpatients privacy, Management have recruited volunteers toguide patients. The staff all work to provide a high standard of care to our patients, as well as showing compassion and understanding to their families and carers. G12 0XH, Posted by Call: Duty Biochemist/general enquiries 0141 211 4003. As background, my Mum is 87 years old and up until the day of her accident was living independently and going out 6 days a week. Since the QEUH opened, it continues to operate as a 'spoke' from the new QEUH. Trying to cope with this from 250 miles away was challenging. General Hospital from other sources. Call: 0141 301 9883. Hospital-images_GG_night. "I received a chest X-ray from a lady called Kerry who was exceptional this morning. Iam very grateful to all the nurses In the ward. McNair has formed close links with the Arndale Resource Centre, Riverside Resource Centre and the intermediate services located at Whittingham Gardens. First ScotRail Service operates a train from Hyndland to Glasgow Queen Street Low Level every 15 minutes. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups. visibility, Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Your team was wonderful. Response 11 months ago. Brownlee Centre Gartnavel General Hospital 1053 Great Western Rd Glasgow G12 0YN Tel : 0141 211 1074. or 0141 232 2175 We spent all weekend worrying about results only to discover on Monday night that the MRI had not been carried out due to her having a panic attack. "My mother was so well looked after in Ward 4. physical inspection of the clinical areas, and interviews with Our main hospital sites. I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. Gartnavel Royal Hospital. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Drumchapel Hospital Elderly Care Information for Patients. Glasgow family's campaign for psychiatric ward rule change raised with Nicola Sturgeon. We truly appreciate the care and attention we received. "Attended Endoscopy at GRI today and was very nervous. Gartnavel General Hospital is situated 1,200 feet east of Gartnavel Royal Hospital. The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. Glasgow Staff felt supported by senior managers, who On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. The first two weeks or so were spent in a single room, after which she was moved to a four-bedded room for about another four weeks. She has had recent valve replacement and stent insertion. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. health records for do not attempt cardiopulmonary resuscitation Hospital-images_GGHospital-images_GG_night 1053 Great Western Road, Glasgow, G12 0YNMain Switchboard:0141 211 3000Getting HereBy CarPublic . Mum was put into a Cohort unit, comprising of 4 patients in a room with 24 hour nursing, ensuring that care and support is always on hand if the patients need assistance and of any kind. It offers service users, visitors and staff a quiet reflective space and aims to be inclusive of all faiths and beliefs. Text is available under the Creative Commons Attribution . Login Register . This ward is headed by Gemma and deputised by Ruth. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received. visibility, Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c), This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. Healthcare Chaplains do this by being attentive to the patients story, looking for sources of strength and resilience, and valuing the person and what is most important to them. Leverndale Hospital is a mental health facility at Crookston, Glasgow, Scotland. Also on this site is the Beatson West of Scotland Cancer Centre with 170 beds. (as a service user), It used to house the regional adolescent psychiatric unit but this has recently moved to a new . This unit and the care and attention my Mum received in this unit totally restored my confidence and in my opinion was a diamond in the dark place we found ourselves in. observed was as described in the care plans. I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. Care, Found parking anissue onarrival mostly due toinconsiderate drivers, and also found the hospital. At this point she was moved to the rehabilitation unit at Westerton Care Home in Bearsden. [11], The Brownlee Centre was designated as the receiving centre for any potential Ebola virus disease cases during the 2014 Commonwealth Games. I fell and sustained an injury to my leg that needed stitches. About: Who has Care Opinion told about this story? About: She was fantastic.thank you. ", "Just wanted to say a big thank you. You can do it, we can help. Western Infirmary/Gartnavel General Geriatric Assessment I am very sorry to hear about your Mums accident. Thank you to all .". patient health records for cognitive impairment, food, fluid and I cannot remember the female A&E doctors name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. Gartnavel General Hospital Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) questionnaires from 20 patients and 15 family members, carers or She was fantastic.thank you. Hyndland railway station. I stayed overnight atthe sleep clinic inthe Brownlee Centre. The ward aims to help patients achieve maximum independence and support relatives and carers through the assessment process. It includes conditions such as bipolar disorder, obsessive-compulsive disorder, depression and schizophrenia. She was discharged to Drumchapel Hospital, where she spent two weeks, after which she was again moved to St Margaret's Hospice in Clydebank, where she is currently. Call: 0141 211 3021. Good food, very efficient service. focused the inspection on the following outcomes: We noted areas where NHS Greater Glasgow and Clyde is performing prioritise those areas where improvement is required to meet a Get 20% Off Images: JAN20OFF. The name Gartnavel is derived from the Gaelic Gart (field or enclosure) Ubhal (apple) i.e. (Purple), High Queen Elizabeth University Hospital, Glasgow, Renfrewshire Community Adult Mental Health, Princess Royal Maternity, Glasgow Royal Infirmary, Vale of Leven Hospital, West Dunbartonshire. From the person at the entrance to the reception, nursing and medical practitioner. Health centres and clinics. He was nervous but the nurses & all staff put him at his ease and explained everything. We received excellent care from everyone. Im so grateful for the care and attention my gran received.
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