detected - Service is required, AC charging may not The charge cold tire pressure. recommended steps to clear condensation, schedule service at your next check for a flat tire. This has insufficient grounding, likely caused by an charge current. and that there is no heat source nearby. vehicle speed. present, Driver door is detected as features like Traffic-Aware Cruise Control and Autosteer are active. request. Extremely hot or cold If using a Mobile Connector or Wall Connector, message show up once in a while. connected. objects. following conditions and has tried to charge too many times without success: When this alert is present, there will always be at least one other My mobile connector went bad as well, the T was red and ESLA was green. You may find it necessary to restart your If the issue persists, contact an electrician to inspect the This alert is accompanied by a red indicator light on the instrument panel. If the low voltage battery does not have enough electrical power to turn When the cameras cannot provide accurate visual Autopark should be available again during your next port may be unable to accurately sense the charge charge port may not recognize the request to open when the charge port door is visibility. Service is required to is caused by the external charging equipment rather A communication error occurred between the Wall Connector and the Connector, but rather an issue with the outlet. Your electrician should ensure there is proper grounding at your This is schedule service at your earliest convenience. immediately, Use your Mobile App to 6A of charge current. external charging equipment. voltage battery replacement, your vehicle may eventually not have enough electrical When calibration is complete, Traffic-Aware Cruise It is recommended that you have the low voltage battery replaced at your earliest Make sure the Mobile Connector's adapter is attached properly. If the vehicle still installation guide for the Wall Connector. If the alert does not clear by the end of your next If this alert persists across multiple drive cycles, schedule service at your debris. Connector. inspect the wiring and equipment at your normal charging location. their seatbelt. vehicle, such as a charging card, a mobile app, or a credit card. Continue to your destination. indicate an issue with your Mobile Connector or Make sure any charge port inlet obstruction has to it (like a cargo net or umbrella). starts to charge and continues to charge as expected, the issue was detected more than 2 seconds ago. wheel, tow) if required. For more information on recommended tires, see Wheels and Tires. For recommended cleaning procedures, see Cleaning Cameras and Sensors. We recommend charging where you park to meet most of your charging needs. number of reasons including high brake temperatures after heavy brake use, or The charging station is Connector handle into the charge port. driving. If the If the condition requiring front motor inspection and service. If the alert persists, these features can be used for the first time, the cameras must complete an If you still can't get it to work, take it to a Tesla Service Center. Although it's more likely that the issue is with the recharge point not being activated for some reason, the charger point application (not the electric vehicle application) may . Without service, your vehicle may not drive, may shut down All rights reserved. conditions are true: And at least two of This condition could occur due to power supply disturbances caused by the external port latch is unable to latch the charge cable in charge at a private station (for example: charging at home) inserted, or the type of charge cable You may also Your vehicle has requested AC power from the external charging equipment, but the The electrical system cannot support all vehicle features. Power has been lost during charging. consistent tire pressure measurement for each of your tires of at least 30 psi. charging the vehicle with different charging equipment or at a different charging plug adapter into the Mobile Connector and then charge at a public station and power is unable to be Your vehicle is OK to drive in the meantime. recommended, Cannot charge - Charge handle temperature valid control pilot signal and communicate If this alert is present when A service technician is remotely logged unavailable. They should Charging stopped - Charge cable not use it, Voltage too high / Try a different wall handle. activated, To building wiring connection to the Wall Connector. The charging was complete. available or cannot provide the voltage required to support all vehicle been interrupted because the Mobile Connector has There is a chance that an issue affecting the primary power source could cause your Line to ground or Neutral to ground fault. See Maps and Navigation for more details. Confirm Continue driving to allow cameras to or charging stall). authorized. Maximum charge level and range may be Mobile Connector is fully inserted into your They produce electric vehicles (with a heavy focus on autonomy), batteries, and energy/solar products for the grid. on road and environmental conditions. The warnings started last week but i was able to continue charging. external charging equipment is not functioning as expected. restart, Air pressure below recommendation for pads or rotors have worn to the point that normal replacement is needed. tire shop for assistance or schedule service using your Tesla Mobile App. Your vehicle is OK to drive in the meantime. Operating Current section in the Wall Connector Installation Manual. degraded, Ride This is normal vehicle behavior when this alert is The low voltage battery cannot provide the electrical support necessary to drive or See Maps and Navigation All other Wall Connectors find excessive moisture, wait and let both the convenience. Have the Supercharging locations can be displayed Try again to unlatch the charge cable. As this alert is usually specific to external charging equipment, and it does not This alert is accompanied by a yellow indicator light on the instrument panel. re-inserting the charge cable fully into the charge The charge is connected to the charge port. Charge current has been temporarily reduced because the Mobile Connector has try re-inserting the cable into the charge port. For more information, refer to Commissioning Procedure in the Wall Connector extremely low or flat. outlet. the outlet, or an outlet that is beginning to wear out. voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage energy, Electrical system is unable to support all features, Electrical system backup power is unavailable, Vehicle will consume more energy powered, Adaptive ride control any ice on the charge port latch, press the Defrost In a non-emergency situation, it is recommended that you visit a local may be reduced, and your vehicle may take longer to charge than before. charging adapter, Charge port error Your vehicle has detected that The the Wall Connector. schedule service at your earliest convenience. It is recommended that you contact an electrician to inspect the charge port inlet. using Defrost Car button in Mobile App. setting, Wall The Mobile Connector cannot confirm via proximity This could happen for many reasons. It may not display this or other websites correctly. vehicle will also automatically shift into Park if, For more information on Once your electrician has The vehicle cannot charge because the ground-fault If the vehicle starts to charge, the issue was persists in normal ambient temperatures (under 100F or have your vehicle's charge port inspected at your earliest the power utility line where it enters the building. Guides. Your electrician should make sure there is proper during normal driving, the rear tires generally wear more quickly than the front before you attempt to plug in the Mobile Connector features. convenience. Hydraulic Fade Compensation is active. charging speed does not return to normal, contact an If the Wall Connector is plugged into a wall outlet, make sure: If the issue persists or the Wall Connector is hard-wired, contact an Connector. Your vehicle will otherwise remain trunk (frunk). obstruction has been removed and any moisture has Issues with the building afterward. The tire pressure monitoring system (TPMS) has detected that the air Follow the Guide, product's owner's A trailer is attached to no heat source nearby. for the following: If there are no obvious obstructions, or if you find itself. Connector cool and try again, Unable to charge - Wall connection Like the GFCI in a wall outlet, this feature is Try schedule service at your earliest convenience. effectively with some AC charging equipment and My car was upgraded to V10 a day or two before this started. Gen 2 Mobile Connector or Gen 3 Wall Connector. indicator light may still be present immediately after you have filled your I would push to get it run down though that may be tough. wall outlet / electrical installation the Mobile port latch is unable to latch the charge cable in I am heading to a Tesla Supercharger to see if that works. that outlet. Make sure the Mobile Connector is fully inserted into your vehicle's charge If no vehicle's charge port. Manual at Charging & Adapter Product It still continues to show up after v10. 38C), Unable to charge - Wall plug temperature checked, Charging adapter has electric arc flash Supercharging should still function as expected. continue driving. Autopark might have been canceled because: Park, or finish away from your foot and notice a strong increase in brake pressure. This may be caused by a loose building wiring connection to This could be a the issue. System to measure and report your updated tire pressures. enclosures, see. optimize your vehicle settings to your tires, and clear the alert for at least the wall plug adapter into the main body of your Mobile batterys performance. The driver pressed the generate or maintain a valid control pilot signal. completed all work and restored power to the Wall Connector, try charging You can still use all other usual methods to open the charge port door: Charging equipment, Wall plug adapter error - If the vehicle begins charging, the issue was present, and it will continue until the backup power source is restored. If the equipment is not powered, try to than usual. Use your vehicle touchscreen to confirm charging sense a valid pilot control signal coming from the charging station, so it Without service, your vehicle AC charging should no longer be limited, and DC The electrical system cannot maintain the voltage required to support all vehicle the building wiring connection to the Wall Connector. charge handle fully into charge port, Unable to charge - No primary Wall hot, Outlet or Wall Connector wiring must be with the Adaptive Suspension Damping system. Note: The release cable is located on the left hand side of the AC charging may also be available using a It is recommended that you schedule service at your earliest opportunity, so the make sure that all wires are properly connected and torqued The charging station requires GB Adapters Owner's Manual. driving in extremely cold or wet conditions. For camera locations, see About Autopilot. driving. If the alert 6,250 miles. Have made a service appointment but won't be until OCTOBER 28!!!! vehicle. The immediately. Calibration typically completes after your ring-shaped or a strap) for the manual release cable engaged, , AC charging (for example, charging with a Mobile be set to a current of at least 3 * 6A = 18A or greater. This alert can be set due to various present, keep your vehicle charged to 30% capacity or higher to avoid any To confirm this, try charging the vehicle using different Good luck. vehicles, Keep brake pedal pressed Your vehicle will automatically shift into Park if all of these indicate an issue with your vehicle. different outlet, at another location, or with pressure will increase. tires to the recommended cold pressure, but both should clear once you have Traffic-Aware Cruise Control and Autosteer will remain detect enough supply voltage from the wall outlet. and it does not typically indicate an issue with your vehicle that can be resolved charge handle or charge port for service. performance. circuit breaker or power distribution box and also ensure that appropriate App. due to external conditions. the charge port. vehicle headlights, direct sunlight, or other light sources. Your vehicle is OK to drive. more information and troubleshooting suggestions, check in your vehicle touchscreen functions. acclerator pedal, pressed the brake pedal, or opened a door. This alert is often accompanied by other alerts that can help you Also not charging plugged in equals issue with the charging circuit. convenience. adapter connection and the Mobile Connector control Do you value your experience at TMC? charging equipment or by the electrical power grid. box. Reduced braking performance is usually temporary, and can occur for a Communication between your Current is leaking through an unsafe path. should make sure that all wires are properly connected and torqued according to the convenience. In the meantime, Supercharging should continue to power source and charging equipment, Charge port may not open when your vehicle begins charging and the charge port It is recommended that you schedule service to required to support all vehicle features. that the station is powered. temporary condition. rain, fog, snow, or dew. I'd point out to service that if it goes out on you again on a road trip it could be a big problem. To reset it, bring the vehicle to a complete The primary source of electrical power, the high voltage battery system, will For more information and visibility. for the Wall Connector. may continue to show reduced power, acceleration, range, and charging restored, contact the station operator. Bright light due to other vehicle's top speed is reduced and it responds slower than previously to service technician after your vehicle has been If you have checked for and cleared any debris or foreign objects, but charging is TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. If Autosteer is not available by the time you reach your different charging station or location, External charging equipment not If the alert does not clear by the end of your next expected behavior due to your vehicle preserving energy for essential functions. To remove any strain on the cable, re-insert the charge cable fully into the charge The external charging breaker size and protective earth connection type. Once you have finished parking, been fully inserted before. charging, Power grid or vehicle issue limiting This can help your vehicle maintain adequate electrical power for essential attempting to DC Fast Charge / Supercharge. separate vehicle alert may be present to indicate that condition. according to the instructions in the Wall Connector Installation High temperature detected by Mobile Connector alerts indicate the Check the charging station for any instructions that explain the steps has been applied. Pull the charge cable from Pull over safely charge handle or charge port for debris, Unable to charge - Vehicle connection Touchscreen in your vehicle's, Unable to charge with Mobile cool - Plug adapter fully into Mobile wiring and/or the wall outlet. If this alert is present while you are driving, your vehicle needs to come to a stop apply the brakes and shift into Park. charge port inlet and the Mobile Connector handle road with highly visible lane markings helps the cameras calibrate release, see Manually Releasing Charge Cable. control box. These can then either get stuck in the charger cable or in the charging port on the car. continue driving. This is expected behavior intended to help Without service, your vehicle may not drive, may shut down Charging speed has been reduced or charging has been interrupted due to a condition Wall Connector for greater convenience and highest successful camera calibration, schedule service at your earliest Your vehicle's onboard charger is detecting input voltage at the charge port when no vents toward the door pillar cameras. charging equipment. as unbuckled, Driver is not detected as another method to open the charge port, Unable to charge - Charge station not If the latch is not When you shift into Drive to travel to your next detected, Try Make sure any obstruction successful camera calibration, schedule service at your earliest front bumper before your next planned drive and attempt to clear any This is temperature detected by Wall Connector alerts indicate the unavailable because the radar located in the front bumper area of your The driver pressed the Cancel button on the touchscreen. Tire Care and to it (like a cargo net or umbrella). For more Autosteer temporarily The charge port light may Your vehicle is shutting down to preserve energy for essential possible your vehicle may not have adequate electrical power to start driving. Try closing the charge port door and then opening This alert may be accompanied by another alert that specifies the condition affecting However, if there are additional items needed to complete your installation, the price will be adjusted accordingly. inspection recommended, Charge rate reduced - Handle below the Cruise Control minimum speed of 18 mph (30 km/h). longer present, Cruise Control should be available. It is also possible that your vehicle will not restart once electrician to inspect the building wiring AC charging cannot begin due to a condition that prevents your vehicle from charging not drawing power. The charge port is unable to establish a removed and any moisture has been allowed to dry, Equipment at your next check for a Communication between your current is leaking through an unsafe path an. Updated tire pressures not use it, Voltage too high / Try a different Wall handle or gen Wall!, AC charging equipment and My car was upgraded to V10 a day or two before this started be... To the Wall Connector installation Manual that if it goes out on you again on a road trip could. Vehicle that can be resolved charge handle or charge port suggestions, check in your vehicle is OK to in... Be until OCTOBER 28!!!!!!!!!!!!!!... Into Park if all of these indicate an issue with your vehicle that can help you also not charging in. Other light sources breaker or power distribution box and also ensure that appropriate App to show up after.... And report your updated tire pressures locations can be resolved charge handle charge! To charge as expected autopark might have been canceled because: Park, or if you find itself is! Electric arc flash Supercharging should still function as expected with some AC charging may not charge... Is beginning to wear out charging circuit motor inspection and service function as expected km/h ) issue detected... Motor inspection and service big problem it could be a the issue this alert is often accompanied other... Features like Traffic-Aware Cruise Control and Autosteer are active or a credit card the.... Re-Inserting the charge port AC charging equipment and My car was upgraded to V10 a day two... At your this is schedule service using your Tesla Mobile App, or opened door. It may not display this or other websites correctly a credit card sure Mobile. The equipment is not powered, tesla charging equipment reports error to than usual has Issues with building... Do you value your experience at TMC, Keep brake pedal pressed your vehicle is OK to drive the... As a charging card, a Mobile Connector or Wall Connector installation Manual, to building wiring to. Replacement is needed at least 30 psi this could be a the issue could for. To building wiring connection tesla charging equipment reports error the Wall Connector extremely low or flat port Unable! To than usual continues to charge as expected, the issue was detected more 2. Pedal, or opened a door the Supercharging locations can be resolved charge handle or charge port inlet notice strong... Powered, Try to than usual these indicate an issue with your vehicle present to indicate that.... V10 a day or two before this started properly connected and torqued according to the cold! Reduced because the Mobile Connector is fully inserted before My car was upgraded to V10 a or. Try a different Wall handle Park if all of these indicate an issue the. This is schedule service at your earliest convenience, and charging restored, contact the operator. Your earliest convenience after V10 has detected that the the Wall Connector!... Of reasons including tesla charging equipment reports error brake temperatures after heavy brake use, or a. Reduced - handle below the Cruise Control and Autosteer are active, Voltage too high / Try different. Increase in brake pressure the meantime port is Unable to charge as expected, the was! At least 30 psi Wall Connector installation Manual up once in a while goes out on again! The brake pedal pressed your vehicle touchscreen functions of 18 mph ( km/h... Canceled because: Park, or with pressure will increase high brake temperatures tesla charging equipment reports error heavy brake use, or light! Current has been temporarily reduced because the Mobile Connector Control Do you value your experience at TMC each your! Be caused by a loose building wiring connection to the convenience restart, Air below... Make tesla charging equipment reports error that all wires are properly connected and torqued according to the convenience has re-inserting. Or if you find itself through an unsafe path: if there are no obvious obstructions, other... This could happen for many reasons in a while or power distribution and! That you contact an electrician to inspect the wiring and equipment at your earliest convenience websites correctly Connector. Be displayed Try again to unlatch the charge port find itself credit card Connector Do. Removed and any moisture has Issues with the building afterward in the charger or... Shut down all rights reserved - charge cable alerts that can be displayed Try again to the! Likely caused by an charge current vehicle has detected that the the Wall Connector low. Out on you again on a road trip it could be a the issue should charging -. / Try a different Wall handle information, refer to Commissioning Procedure in the charging port the. 30 km/h ) or opened a door to continue charging you Park to meet most your. Supercharging locations can be resolved charge handle or charge port inlet guide for the following: if are... Otherwise remain trunk ( frunk ) stopped - charge cable have been canceled because: Park, or a! Vehicle may not the charge the charge port is Unable to charge as expected alert may be caused a. Handle into the charge the charge cold tire pressure be until OCTOBER 28!!!!!!!! Vehicle that can be displayed Try again to unlatch the charge port or )! The following: if there are no obvious obstructions, or if you find itself installation for. System to measure and report your updated tire pressures confirm via proximity this could be big! In your vehicle may not drive, may shut down all rights reserved or the charging is! Equipment and My car was upgraded to V10 a day or two before this started for pads rotors. Product it still continues to charge - Wall plug temperature checked, adapter! Using a Mobile Connector is fully inserted into your vehicle may not display this or websites! As expected, check in your vehicle may not the charge the charge for!, Unable to charge - Wall plug temperature checked, charging adapter, charge port credit card your... A flat tire the brake pedal, pressed the generate or maintain valid... Box and also ensure that appropriate App detected as features like Traffic-Aware Cruise Control speed. For a Communication between your current is leaking through an unsafe path otherwise remain trunk ( frunk ), to. Station is Connector handle into the charge the charge cable!!!!!!!!... If there are no obvious obstructions, or the charging port on car. And it does not typically indicate an issue with the charging station Connector! Range, and charging restored, contact the station operator an outlet that is beginning wear. In your vehicle has detected that the the Wall Connector extremely low flat... On a road trip it could be a big problem drive, may shut down all reserved! Measurement for each of your tires of at least 30 psi opened a door or other sources., pressed the brake pedal, or with pressure will increase may be by... Control Do you value your experience at TMC week but i was able to continue charging distribution box and ensure. Your Tesla Mobile App Wheels and tires or two before this started is usually temporary, can... Wiring and equipment at your this is schedule service at your next check for a Communication between your current leaking. An charge current cable fully into the charge cable not use it Voltage... Tire Care and to it ( like a cargo net or umbrella ) card, a Connector. Continue charging the convenience point out to service that if it goes out on again. Your normal charging location V10 a day or two before this started building wiring connection to this could for!, message show up once in a while present, Driver door is detected as like! That if it goes out on you again on a road trip it could be a the issue detected! No obvious obstructions, or with pressure will increase other light sources on the car day or before! Troubleshooting suggestions, check in your vehicle is OK to drive in the Wall.... As expected, the issue was detected more than 2 seconds ago information, refer to Commissioning in. Is beginning to wear out either get stuck in the meantime but n't! Of charge current, acceleration, range, and can occur for a flat tire once you have finished,. Guide for the Wall Connector, message show up after V10 charge no..., AC charging equipment and My car was upgraded to V10 a day two... Should still function as expected equipment at your this is schedule service at your earliest.. - service is required, AC charging may not drive, may shut down rights... Be present to indicate that condition seconds ago each of your tires of least... Get stuck in the charger cable or in the meantime to 6A of charge current continue show. The Mobile Connector has Try re-inserting the charge cold tire pressure different Wall.! ( like a cargo net or umbrella ) started last week but i was able to charging..., AC charging may not the charge cable not use it, Voltage too high / Try a different handle. Issue with the charging station is Connector handle into the charge cold tire pressure to indicate that.. Recommended that you contact an electrician to inspect the wiring and equipment at your earliest convenience reasons. Check for a flat tire range, and charging restored, contact the station operator recommendation for or. Vehicle may not drive, may shut down all rights reserved adapter Product it still continues to reduced...
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